.vch{--vch-hbg:#111111;--vch-htx:#ffffff;--vch-acc:#ee7012;--vch-ink:#1f1f1f;--vch-bg:#ffffff;--vch-soft:#f5f5f5;--vch-line:#e6e6e6;--vch-mute:#777777;position:fixed;bottom:20px;z-index:99990;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif,"Apple Color Emoji","Segoe UI Emoji","Noto Color Emoji";font-size:14px;line-height:1.4;color:var(--vch-ink)!important;text-align:left}.vch.vch-right{right:20px}.vch.vch-left{left:20px}.vch *,.vch *::before,.vch *::after{box-sizing:border-box}.vch [hidden],.vch[data-state="closed"] .vch-win{display:none!important}.vch button,.vch input,.vch a{font-family:inherit!important;text-transform:none!important;letter-spacing:normal!important;text-shadow:none!important}.vch button{font:inherit}.vch a{text-decoration:none}.vch .vch-launcher{position:relative!important;width:var(--vch-size,60px)!important;height:var(--vch-size,60px)!important;min-width:0!important;min-height:0!important;max-width:none!important;border-radius:50%!important;border:0!important;margin:0!important;padding:0!important;background:var(--vch-acc)!important;color:#fff!important;cursor:pointer;box-shadow:1px 6px 24px 0 rgb(0 0 0 / .24)!important;display:block!important;overflow:visible!important;line-height:1!important;-webkit-appearance:none!important;appearance:none!important;transition:background-color .2s linear,transform .2s;animation:vch-show .4s ease both,vch-pulse-swing 1.5s ease-in-out 3s infinite}.vch .vch-launcher:hover,.vch .vch-launcher:focus{animation-play-state:paused;transform:scale(1.15);background:var(--vch-acc)!important;outline:none!important}.vch-l-ico{position:absolute;inset:0;display:flex;align-items:center;justify-content:center;font-weight:800;font-size:calc(var(--vch-size, 60px) * .46 + 5px);color:#fff!important;opacity:0;transition:opacity .5s ease;border-radius:50%}.vch-l-ico svg{width:calc(var(--vch-size, 60px) * .5 + 5px);height:calc(var(--vch-size, 60px) * .5 + 5px)}.vch-l-ico.vch-l-logo{opacity:1}.vch-l-ico.vch-l-logo.has-img{background-size:calc(60% + 5px);background-repeat:no-repeat;background-position:center}.vch[data-ico="wa"] .vch-l-logo,.vch[data-ico="sup"] .vch-l-logo{opacity:0}.vch[data-ico="wa"] .vch-l-wa,.vch[data-ico="sup"] .vch-l-sup{opacity:1}.vch[data-state="open"] .vch-launcher{display:none!important}@keyframes vch-pulse-swing{0%{transform:scale(1) rotate(0deg)}20%{transform:scale(1.1) rotate(-3deg)}40%{transform:scale(1.1) rotate(3deg)}60%{transform:scale(1.1) rotate(-3deg)}80%{transform:scale(1.1) rotate(3deg)}100%{transform:scale(1) rotate(0deg)}}@keyframes vch-show{from{transform:scale3d(0,0,0)}to{transform:scale(1)}}.vch .vch-dot{position:absolute;top:2px;right:2px;width:13px;height:13px;border-radius:50%;background:#c0392b!important;border:2px solid #fff!important;box-shadow:0 1px 3px rgb(0 0 0 / .3)!important;z-index:3}.vch .vch-dot.on{background:#2ecc71!important}.vch-avatar{position:relative}.vch .vch-avatar .vch-dot{top:-2px;right:-2px;width:11px;height:11px}.vch .vch-badge{position:absolute;top:-4px;left:-4px;min-width:20px;height:20px;padding:0 6px;border-radius:10px;background:var(--vch-acc)!important;color:#fff!important;font-size:11px;font-weight:700;line-height:20px;text-align:center;border:2px solid #fff!important;z-index:4;box-shadow:0 1px 3px rgb(0 0 0 / .3)!important}.vch-badge[hidden]{display:none}.vch .vch-tip{position:absolute;bottom:14px;white-space:nowrap;height:32px;line-height:32px;padding:0 14px;background:#fff!important;color:var(--vch-ink)!important;font-size:15px;border-radius:16px;box-shadow:0 2px 10px rgb(0 0 0 / .15)!important;animation:vch-tip-in .3s ease both}.vch.vch-right .vch-tip{right:calc(var(--vch-size, 60px) + 12px)}.vch.vch-left .vch-tip{left:calc(var(--vch-size, 60px) + 12px)}.vch-tip::after{content:"";position:absolute;top:50%;width:0;height:0;margin-top:-6px;border:6px solid #fff0}.vch.vch-right .vch-tip::after{right:-11px;border-left-color:#fff!important}.vch.vch-left .vch-tip::after{left:-11px;border-right-color:#fff!important}.vch-tip[hidden]{display:none}@keyframes vch-tip-in{from{opacity:0;transform:translateX(8px)}to{opacity:1;transform:none}}@media (max-width:480px){.vch-tip{font-size:13px}}.vch .vch-win{position:absolute;bottom:0;width:380px;max-width:calc(100vw - 40px);height:600px;max-height:calc(100vh - 40px);background:#fff!important;border-radius:18px;box-shadow:0 16px 48px rgb(0 0 0 / .22)!important;display:flex;flex-direction:column;overflow:hidden;animation:vch-in .2s ease}.vch.vch-right .vch-win{right:0}.vch.vch-left .vch-win{left:0}@keyframes vch-in{from{opacity:0;transform:translateY(12px)}to{opacity:1;transform:none}}@media (max-width:480px){.vch .vch-win{position:fixed;inset:0;width:100%;max-width:100%;height:100%;max-height:100%;border-radius:0}}.vch .vch-head{display:flex;align-items:center;gap:10px;padding:12px 12px 12px 14px;background-color:var(--vch-hbg)!important;color:var(--vch-htx)!important;position:relative}.vch .vch-avatar{width:36px;height:36px;border-radius:50%;background:var(--vch-acc)!important;color:#fff!important;display:flex;align-items:center;justify-content:center;font-weight:700;flex-shrink:0}.vch-head-txt{flex:1;min-width:0}.vch .vch-title{font-weight:700;font-size:15px;line-height:1.2;color:var(--vch-htx)!important}.vch .vch-sub{font-size:12px;opacity:.85;line-height:1.3;white-space:normal;color:var(--vch-htx)!important}.vch .vch-code{font-size:10px;opacity:.65;margin-top:2px;letter-spacing:.03em;color:var(--vch-htx)!important}.vch-code:empty{display:none}.vch .vch-close,.vch .vch-reset{background:none!important;border:0!important;box-shadow:none!important;color:var(--vch-htx)!important;cursor:pointer;font-size:22px;line-height:1;padding:4px 6px;opacity:.85;min-height:0!important}.vch .vch-reset{font-size:18px}.vch .vch-close:hover,.vch .vch-reset:hover{opacity:1;background:none!important;color:var(--vch-htx)!important}.vch .vch-body{flex:1;overflow-y:auto;padding:14px 12px;display:flex;flex-direction:column;gap:8px;background-color:var(--vch-soft)!important;-webkit-overflow-scrolling:touch}.vch .vch-msg{max-width:86%;padding:10px 13px;border-radius:16px;white-space:pre-wrap;word-wrap:break-word;font-size:14px;line-height:1.4}.vch .vch-msg.bot{background:#fff!important;color:var(--vch-ink)!important;align-self:flex-start;border-bottom-left-radius:5px;box-shadow:0 1px 2px rgb(0 0 0 / .06)!important}.vch .vch-msg.user{background:var(--vch-acc)!important;color:#fff!important;align-self:flex-end;border-bottom-right-radius:5px}.vch .vch-msg.advisor{background:#fff!important;color:var(--vch-ink)!important;align-self:flex-start;border-bottom-left-radius:5px;border-left:3px solid var(--vch-acc)!important;box-shadow:0 1px 2px rgb(0 0 0 / .06)!important}.vch .vch-msg.advisor::before{content:attr(data-label);display:block;font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--vch-acc)!important;margin-bottom:2px}.vch .vch-sys{align-self:center;text-align:center;font-size:11px;color:var(--vch-mute)!important;padding:2px 8px}.vch .vch-typing{align-self:flex-start;background:#fff!important;border-radius:16px;padding:10px 14px;display:flex;gap:4px}.vch .vch-typing i{width:6px;height:6px;border-radius:50%;background:#bbb!important;animation:vch-dot 1s infinite}.vch-typing i:nth-child(2){animation-delay:.15s}.vch-typing i:nth-child(3){animation-delay:.3s}@keyframes vch-dot{0%,60%,100%{transform:translateY(0)}30%{transform:translateY(-4px)}}.vch-qr{display:flex;flex-wrap:wrap;gap:6px;align-self:flex-start;max-width:92%}.vch .vch-qr button{background:#fff!important;border:1.5px solid var(--vch-acc)!important;color:var(--vch-acc)!important;border-radius:999px!important;padding:7px 12px!important;font-size:13px!important;font-weight:600!important;line-height:1.3!important;min-height:0!important;box-shadow:none!important;cursor:pointer;transition:background .15s,color .15s}.vch .vch-qr button:hover{background:var(--vch-acc)!important;color:#fff!important}.vch .vch-qr.vch-fb button{border-color:#d9d9d9!important;color:#555!important;font-weight:500!important;font-size:12px!important;padding:5px 10px!important}.vch .vch-qr.vch-fb button:hover{border-color:var(--vch-acc)!important;color:var(--vch-acc)!important;background:#fff!important}.vch .vch-card{display:flex;gap:10px;align-items:center;background:#fff!important;border:1px solid var(--vch-line)!important;border-radius:12px;padding:8px;align-self:flex-start;max-width:92%;text-decoration:none!important;color:var(--vch-ink)!important}.vch .vch-card:hover{border-color:var(--vch-acc)!important}.vch .vch-card img{width:56px;height:56px;object-fit:contain;border-radius:8px;background:#f3f3f3!important;flex-shrink:0}.vch .vch-card .n{font-weight:600;font-size:13px;line-height:1.25;color:var(--vch-ink)!important}.vch .vch-card .p{color:var(--vch-acc)!important;font-weight:700;font-size:13px;margin-top:2px}.vch .vch-card .s{font-size:11px;color:#0a7f3f!important}.vch .vch-card .s.out{color:#c0392b!important}.vch .vch-card .v{font-size:11px;color:var(--vch-mute)!important}.vch .vch-lead{display:flex;flex-direction:column;gap:6px;background:#fff!important;border-radius:12px;padding:10px;align-self:flex-start;max-width:92%;width:92%}.vch .vch-lead input{border:1px solid #d9d9d9!important;border-radius:8px!important;padding:8px 10px!important;font-size:13px!important;background:#fff!important;color:var(--vch-ink)!important;box-shadow:none!important;min-height:0!important}.vch .vch-lead input:focus{outline:2px solid var(--vch-acc)!important;outline-offset:-1px;border-color:var(--vch-acc)!important}.vch .vch-lead label{font-size:11px;color:#666!important;display:flex;gap:6px;align-items:center}.vch .vch-lead button{align-self:flex-start;background:var(--vch-acc)!important;color:#fff!important;border:0!important;border-radius:8px!important;padding:8px 14px!important;font-weight:600!important;cursor:pointer;box-shadow:none!important;min-height:0!important}.vch .vch-foot{display:flex;gap:8px;padding:10px;border-top:1px solid #ececec!important;background:#fff!important;position:relative}.vch .vch-slash{position:absolute;left:10px;right:10px;bottom:100%;background:#fff!important;border:1px solid var(--vch-line)!important;border-radius:12px;box-shadow:0 8px 24px rgb(0 0 0 / .14)!important;margin-bottom:6px;overflow:hidden;z-index:3}.vch-slash[hidden]{display:none}.vch .vch-slash-h{font-size:10px;text-transform:uppercase;letter-spacing:.05em;color:#888!important;padding:8px 12px 4px}.vch .vch-slash-i{padding:9px 12px;font-size:13px;cursor:pointer;display:flex;gap:8px;align-items:center;color:var(--vch-ink)!important}.vch .vch-slash-i:hover,.vch .vch-slash-i.on{background:#fff3ea!important;color:var(--vch-acc)!important}.vch .vch-slash-i b{font-weight:600;color:var(--vch-acc)!important}.vch .vch-foot input{flex:1;min-width:0;border:1px solid #d9d9d9!important;border-radius:999px!important;padding:10px 14px!important;font-size:14px!important;outline:0;background:#fff!important;color:var(--vch-ink)!important;box-shadow:none!important;min-height:0!important;height:auto!important}.vch .vch-foot input:focus{border-color:var(--vch-acc)!important;box-shadow:0 0 0 3px rgb(238 112 18 / .18)!important;outline:0!important}.vch .vch-send{background:var(--vch-acc)!important;color:#fff!important;border:0!important;border-radius:999px!important;padding:10px 16px!important;font-weight:600!important;cursor:pointer;box-shadow:none!important;min-height:0!important;line-height:1.3!important}.vch .vch-send:hover{background:var(--vch-acc)!important;color:#fff!important;opacity:.92}.vch .vch-send:disabled{opacity:.5;cursor:not-allowed}.vch .vch-hint{font-size:11px;color:#999!important;padding:0 14px 6px;background:#fff!important}.vch .vch-priv{font-size:10px;color:#888!important;text-align:center;padding:0 12px 8px;background:#fff!important}.vch .vch-priv a{color:#888!important;text-decoration:underline!important}.vch .vch-msg.notice{background:#fff3ea!important;border:1px solid var(--vch-acc)!important;color:var(--vch-ink)!important;align-self:stretch;max-width:100%;text-align:center;font-size:13px}.vch .vch-sys.vch-reopen{color:var(--vch-acc)!important;font-weight:600}.vch[data-status="waiting"] .vch-sub::after,.vch[data-status="human"] .vch-sub::after{content:""}.vch .vch-msg a.vch-link{color:var(--vch-acc)!important;text-decoration:underline!important;text-underline-offset:2px;word-break:break-all;font-weight:600}.vch .vch-msg.user a.vch-link{color:#fff!important}.vch .vch-msg a.vch-link:hover{opacity:.8}.vch .vch-emoji-btn{flex-shrink:0;width:38px;height:38px;border-radius:50%!important;border:1px solid #d9d9d9!important;background:#fff!important;color:#777!important;font-size:20px;line-height:1;cursor:pointer;padding:0!important;display:flex;align-items:center;justify-content:center;box-shadow:none!important;min-height:0!important;min-width:0!important}.vch .vch-emoji-btn:hover{border-color:var(--vch-acc)!important;color:var(--vch-acc)!important;background:#fff!important}.vch .vch-emoji{position:absolute;left:10px;right:10px;bottom:100%;background:#fff!important;border:1px solid var(--vch-line)!important;border-radius:12px;box-shadow:0 8px 24px rgb(0 0 0 / .14)!important;margin-bottom:6px;z-index:3}.vch-emoji[hidden]{display:none}.vch-emoji-grid{display:grid;grid-template-columns:repeat(8,1fr);gap:2px;padding:4px 8px 8px;max-height:190px;overflow-y:auto}.vch .vch-emoji-grid button{background:none!important;border:0!important;border-radius:8px!important;font-size:22px!important;line-height:1!important;padding:5px 0!important;cursor:pointer;box-shadow:none!important;min-height:0!important;min-width:0!important;font-family:"Apple Color Emoji","Segoe UI Emoji","Noto Color Emoji",sans-serif!important}.vch .vch-emoji-grid button:hover{background:#f1f1f1!important}.vch-wa{display:flex;flex-direction:column;gap:6px;align-self:flex-start;max-width:92%;width:92%}.vch .vch-contact{display:block;background:#fff!important;border:1.5px solid var(--vch-line)!important;border-radius:14px;padding:10px 12px;text-decoration:none!important;color:var(--vch-ink)!important;box-shadow:0 1px 2px rgb(0 0 0 / .06)!important;transition:border-color .15s,box-shadow .15s}.vch .vch-contact:hover{border-color:var(--vch-acc)!important;box-shadow:0 4px 14px rgb(238 112 18 / .2)!important;color:var(--vch-ink)!important}.vch .vch-contact-h{display:flex;align-items:center;gap:10px}.vch .vch-contact-h svg{width:34px;height:34px;fill:#25d366!important;flex-shrink:0}.vch .vch-contact-t{flex:1;min-width:0;display:flex;flex-direction:column;line-height:1.2}.vch .vch-contact-t b{font-size:14px;color:var(--vch-ink)!important}.vch .vch-contact-t span{font-size:15px;font-weight:700;color:var(--vch-acc)!important}.vch .vch-contact-go{font-style:normal;font-size:18px;color:var(--vch-acc)!important}.vch .vch-contact-r{display:flex;align-items:center;gap:8px;margin-top:8px;padding-top:8px;border-top:1px solid #f0f0f0!important;font-size:12px;color:var(--vch-ink)!important}.vch .vch-contact-r svg{width:16px;height:16px;fill:var(--vch-mute)!important;flex-shrink:0}.vch .vch-contact-r .l{color:var(--vch-mute)!important}.vch .vch-contact-r .v{font-weight:600;color:var(--vch-ink)!important}.vch .vch-contact-s{display:flex;align-items:center;gap:6px;margin-top:8px;font-size:11px;color:var(--vch-mute)!important}.vch .vch-contact-s .vch-dot{position:static;width:9px;height:9px;border:0!important;box-shadow:none!important}.vch .vch-call-btn{font-size:12px;color:var(--vch-ink)!important;text-decoration:underline!important;padding-left:4px}.vch .vch-link-btn{align-self:flex-start;background:#fff!important;border:1.5px solid var(--vch-acc)!important;color:var(--vch-acc)!important;border-radius:999px;padding:7px 12px;font-size:13px;font-weight:600;text-decoration:none!important}.vch .vch-confirm{align-self:stretch;background:#fff!important;border:1px solid var(--vch-acc)!important;border-radius:12px;padding:12px 14px;font-size:13px;color:var(--vch-ink)!important}.vch .vch-confirm b{display:block;margin-bottom:4px;color:var(--vch-ink)!important}.vch .vch-confirm p{margin:0 0 10px;color:#555!important;line-height:1.4}.vch-confirm-b{display:flex;gap:8px;justify-content:flex-end}.vch .vch-confirm-b button{border-radius:999px!important;padding:7px 14px!important;font-size:13px!important;font-weight:600!important;cursor:pointer;border:1.5px solid #d9d9d9!important;background:#fff!important;color:#555!important;box-shadow:none!important;min-height:0!important}.vch .vch-confirm-b button.yes{background:var(--vch-ink)!important;border-color:var(--vch-ink)!important;color:#fff!important}.vch-alt{display:flex;flex-wrap:wrap;gap:6px;margin-top:4px}.vch .vch-alt button{background:none!important;border:0!important;color:#666!important;font-size:12px!important;text-decoration:underline!important;cursor:pointer;padding:2px 4px!important;box-shadow:none!important;min-height:0!important}.vch .vch-alt button:hover{color:var(--vch-acc)!important;background:none!important}.vch .vch-typing-adv{align-self:flex-start;background:#fff!important;border-left:3px solid var(--vch-acc)!important;border-radius:16px;padding:10px 14px;display:flex;gap:4px}.vch .vch-typing-adv i{width:6px;height:6px;border-radius:50%;background:var(--vch-acc)!important;animation:vch-dot 1s infinite}.vch-typing-adv i:nth-child(2){animation-delay:.15s}.vch-typing-adv i:nth-child(3){animation-delay:.3s}